Privacy policy

Last updated June 26, 2025

TL;DR: Your Data Is Safe with Us!

We protect your personal information when you use our services. We use it to deliver orders, improve our products, and—only if you opt in—send you marketing emails. We keep data no longer than necessary, apply robust security measures, and process data under EU GDPR, UK GDPR & PECR, Denmark law, California CCPA/CPRA, plus Colorado, Connecticut, Utah and Virginia privacy laws. For any questions or rights requests, email hello@vove.co. We do not knowingly collect data from minors under 18.

Who We Are

Vove International ApS, registration no. 41372257, VAT DK41372257 (also registered in DE, IT, NL & GB). Registered office: Amager Strandvej 22B, 2300 Copenhagen S, Denmark. We sell via Amazon (US, UK, DE, EU), Shopify (UK, US, EU) and B2B in EU/UK/US.

What Information We Collect

  • You provide: name, email, billing & shipping addresses, phone number (optional), payment details.
  • Automatically: IP address, device/browser attributes, pages viewed, cookies (see Cookie Policy below).
  • Social logins: profile info you agree to share (email, name).

How We Use Your Information

  • Process orders and manage your account.
  • Send transactional messages (order confirmations, support replies).
  • —If you opt in—send marketing emails and personalized offers.
  • Prevent fraud and ensure website security.
  • Analyze and improve our products and services.

Legal Bases for Processing

  • EU/UK GDPR: consent; performance of contract; legal obligation; vital interests; legitimate interests (e.g. fraud prevention, service improvements).
  • US: as permitted under CCPA/CPRA and other state laws, including consent where required, contractual necessity, and our legitimate business interests.

US State Privacy Laws

Residents of California, Colorado, Connecticut, Utah and Virginia have rights to:

  • Know what personal data we collect, use, share or sell.
  • Access or obtain a copy of their personal data.
  • Request deletion of personal data (with certain exceptions).
  • Opt out of sale or sharing of personal data.
  • Non-discrimination for exercising their privacy rights.

To exercise these rights, email hello@vove.co. We verify identity before responding.

Data Transfers

Your data may be transferred outside the EU/UK/US. For EU→US or UK→US transfers we rely on Standard Contractual Clauses approved by the EU and UK authorities.

How Long We Keep Your Data

We retain personal data only as long as needed to fulfill the purposes listed above, comply with legal obligations (e.g. tax, warranty), resolve disputes and enforce our agreements. When no longer needed, we delete or anonymize it; backups are retained in secure archives until deletion is possible.

How and With Whom We Share Data

  • Service providers: payment processors, shipping partners, email platforms, analytics and fraud-prevention vendors.
  • Business transfers: in the event of a merger, acquisition or sale of assets.
  • Legal compliance: to comply with laws, respond to lawful requests or protect rights.

Your Privacy Rights

Under EU/UK GDPR you may request access, correction, deletion, restriction, portability, objection to processing, and withdraw consent at any time. Under US state laws see “US State Privacy Laws” above. To submit a request or for any privacy inquiry, email hello@vove.co.

Security Measures

We use industry-standard technical and organizational measures—encryption in transit and at rest, access controls, regular monitoring—to protect your data. No system is 100 % secure; please use our services in a secure environment.

Children’s Privacy

We do not knowingly collect personal data from anyone under 18. If you believe we have received data from a minor, contact hello@vove.co so we can delete it.

Changes to This Policy

We may update this policy to reflect changes in law or our practices. The “Last updated” date will always show the effective date. We encourage you to review this page periodically.

Contact Information

For privacy questions or to exercise your rights, email hello@vove.co or write to:

Vove International ApS
Amager Strandvej 22B
2300 Copenhagen S, Hovedstaden
Denmark

COOKIE POLICY

Last updated June 26, 2025

TL;DR: Your Cookie Controls

We use cookies for essential site functions, analytics and—if you opt in—marketing. You can manage your choices in our Shopify consent banner. Essential cookies cannot be disabled; non-essential cookies require your explicit consent.

What Are Cookies?

Cookies are small text files stored on your device. First-party cookies come from our site; third-party cookies come from partners (e.g. analytics, ads).

How We Use Cookies

  • Essential: keep you logged in, maintain cart contents.
  • Analytics & customization: understand site performance and user preferences.
  • Advertising: deliver and measure relevant ads, prevent showing the same ad too often.

Your Cookie Choices

When you first visit, our Shopify banner lets you accept or reject non-essential cookies. Essential cookies are always active. You can change your preferences at any time via the banner or your browser settings (see below).

Cookie Details

Name Purpose Provider Expires in
cart_currency Maintain shopping cart Vove.co 14 days
secure_customer_sig Customer login Vove.co 1 year
_ga, _gid, _gat Google Analytics: track site usage Google 1 year (_ga), 1 day (_gid), 1 min (_gat)
_fbp Facebook Pixel: ad personalization Facebook 2 months
_shopify_s, _shopify_y, _shopify_sa_p/t Shopify analytics & marketing Shopify 30 min–11 months
_landing_page Track landing pages Shopify 14 days
Unclassified cookies Pending classification Various Session–1 year

Browser Controls

You can refuse cookies via your browser settings. See help menus for Chrome, Firefox, Safari, Edge, Opera. Rejecting cookies may limit site functionality.

Other Tracking Technologies

We may use web beacons (clear gifs) and local shared objects (Flash cookies) for analytics and security. Manage Flash via Adobe’s settings panel.

Changes to This Policy

We may revise this Cookie Policy as needed. The date at the top shows when it was last updated.

More Information

For any cookie or privacy questions, email hello@vove.co.