My tracking says delivered but I don't have it.

Sorry for the worry. First: check the porch, side door, mailroom and with neighbours, and look for the carrier's delivery photo. If it's still missing, email hello@vove.co confirming you didn't receive it and we'll investigate with the carrier and make it right.

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I haven't received my order yet. Can I change my shipping address after ordering? I received a faulty, damaged or incorrect item. I bought on Amazon or in a store and need help. It says I don't have an account when I try to log in.

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